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PRIVACY

Privacy Policy

Last Updated: February 2026

1. Introduction

BNOW Technologies of Texas (“BNOW,” “we,” “our,” or “us”) is committed to protecting the privacy and security of all users who access our website, platforms, and services, including EquiFile™, Justice by Design™, the Texas Rules of Eviction Procedures (TREP), and all related materials.

This Privacy Policy explains how we collect, use, store, and protect information when you interact with BNOW online or through our platforms.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide

  • Name, email address, phone number, and organization

  • Account credentials (if applicable)

  • Documents or data you upload to our platforms

  • Information submitted through contact forms or consultation requests

B. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and usage patterns

  • Cookies and similar tracking technologies

C. Institutional or Operational Data

For organizations using our platforms, we may collect:

  • Workflow inputs

  • Procedural steps taken

  • Non‑confidential operational data

  • User‑generated content within the platform

BNOW does not collect or store Social Security numbers, bank account numbers, or other sensitive personal identifiers unless explicitly provided by the user for a defined purpose.

3. How We Use Your Information

BNOW uses collected information to:

  • Provide and improve our platforms and services

  • Support procedural‑compliance workflows

  • Respond to inquiries and consultation requests

  • Enhance user experience and system performance

  • Conduct research and development

  • Maintain security and prevent misuse

  • Communicate updates, releases, and service notices

We do not sell or rent personal information to third parties.

4. How We Protect Your Information

BNOW uses administrative, technical, and physical safeguards to protect data, including:

  • Encrypted connections

  • Secure servers

  • Access‑controlled environments

  • Regular system monitoring

  • Limited internal access to user data

While we take reasonable measures to protect information, no system is completely immune from risk.

5. Sharing of Information

A. With Your Consent

When you authorize us to share information with a third party.

B. With Service Providers

Trusted vendors who assist with hosting, analytics, or platform functionality. These providers are required to maintain confidentiality.

C. For Legal or Compliance Reasons

We may disclose information if required to:

  • Comply with a court order or legal obligation

  • Protect the rights and safety of BNOW or others

  • Investigate misuse or security incidents

BNOW does not share user data with courts, cities, or agencies unless explicitly authorized by the user or required by law.

6. Cookies and Tracking Technologies

BNOW uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze usage patterns

  • Enhance user experience

Users may disable cookies through their browser settings, though some features may not function properly.

7. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain platform integrity

Users may request deletion of their information where permitted by law.

8. Third‑Party Links

Our website may contain links to external sites. BNOW is not responsible for the privacy practices or content of third‑party websites.

9. Children’s Privacy

BNOW does not knowingly collect information from individuals under the age of 18. If such information is discovered, it will be deleted promptly.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information

  • Request corrections

  • Request deletion

  • Limit certain uses

  • Withdraw consent

Requests may be submitted using the contact information below.

11. Changes to This Privacy Policy

BNOW may update this Privacy Policy at any time. Continued use of our website or services constitutes acceptance of the revised policy.

12. Contact Information

For questions or privacy‑related requests, contact:

BNOW Technologies of Texas

11807 Westheimer Road Ste. 550-929 Houston, TX 77077

Email: info@bnowtechnologies.com

Phone: (281) 402-6678

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